Thank you for shopping at shopamaz. We are committed to ensuring your satisfaction with our products. Please review our Return & Refund Policy carefully to understand your rights and responsibilities as a customer.

30-Day Return Policy:

You have 30 days from the date of delivery to initiate a return for eligible products.

Eligible Products:

We accept returns for new products that meet the following criteria:

  • Products must be in new, unused condition.
  • Products must be in their original packaging (if applicable).

Return Methods:

You can return your purchase through one of the following methods:

  1. In-Store: Visit our physical location and bring the product along with your proof of purchase.
  2. By Mail: If you wish to return the product by mail, please contact our customer service team at contact@shopamaz.com or +1 409-200-8283. We will provide you with instructions and a downloadable printable return label.

No Restocking Fees:

We do not charge any restocking fees for returns.

Return Process:

To initiate a return, please follow these steps:

  1. Contact our customer service team at contact@shopamaz.com or +1 409-200-8283 to request a return and receive return instructions.
  2. Package the product securely, including all original accessories and packaging materials.
  3. Attach the provided printable return label (if applicable) to the package.
  4. Ship the package to the address provided in the return instructions.

Refund Timeline:

Upon receiving and inspecting your returned item(s), we will process your refund to the original payment method within a maximum of 10 business days. Please note that it may take a few additional days for the refund to appear on your credit card statement, depending on your card issuer’s policies.

If you do not receive your refund within the specified timeframe or encounter any issues, please contact our customer service team immediately for assistance.

Contact Us:

If you have any questions or need assistance with your return, please don’t hesitate to reach out to our customer service team at contact@shopamaz.com or +1 409-200-8283.

We reserve the right to refuse returns that do not meet our policy criteria or have been initiated after the 30-day return period.

Thank you for choosing shopamaz. We appreciate your business and strive to provide a hassle-free shopping experience.